Last updated: 23 June 2026

Privacy Policy

Thank you for choosing Local Edge Consulting (“us”, “we”, or “our”). This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your personal information when you use our software and related services (collectively, the “Service”). Please read this Policy carefully. By using the Service, you consent to the practices described in this Policy.

1. Information We Collect

1.1. Information you provide: When you register for or use the Service, we may collect personal information such as your name, email address, and other contact details, as well as any content and account information you provide when using the Service.

1.2. Usage information: We automatically collect certain information about how you access and use the Service, such as your IP address, device and browser type, pages viewed, and the dates and times of your visits.

1.3. Cookies and tracking technologies: We use cookies, web beacons, and similar tracking technologies to operate and improve the Service, remember your preferences, and understand how the Service is used.

2. Social Network Information

When you connect a social media account to the Service, you authorise us to access certain information and permissions from that network through its official APIs, including but not limited to YouTube API Services, Facebook API, Instagram API, Pinterest API, LinkedIn API, and TikTok API, among others. These permissions allow the Service to publish, schedule, and manage content on the accounts you connect, and to retrieve basic profile and statistics information on your behalf.

You can review and revoke the Service’s access to your social media accounts at any time through the security or connected-apps settings of each respective social network.

Where you connect a Google account, our use and transfer of information received from Google APIs adheres to theGoogle API Services User Data Policy, including the Limited Use requirements.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, maintain, and improve the Service;
  • Create and administer your account and authenticate your access;
  • Publish, schedule, and manage the social media content you create within the Service;
  • Communicate with you, including responding to your enquiries and providing support;
  • Personalise your experience and analyse usage to improve the Service;
  • Comply with our legal obligations and enforce our Terms of Use.

4. How We Share Your Information

We do not sell your personal information. We may share information with trusted service providers and affiliates who perform services on our behalf, and where required to comply with the law or to protect our rights.

Information obtained from social network APIs is processed solely for the benefit of the user and to provide the features you request, and is not shared with third parties or used for advertising, profiling, or any purpose unrelated to the Service.

5. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information as described below.

6. Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission over the internet or method of electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Third-Party Links

The Service may contain links to third-party websites or services that are not operated by us. This Policy does not apply to those third parties, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party services you use.

8. Your Rights

You have the right to access, correct, update, or request deletion of your personal information. Depending on your location, you may also have additional rights under applicable data protection laws, such as the UK GDPR. To exercise any of these rights, please contact us using the details below.

9. Children’s Privacy

The Service is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the Service after any changes constitutes your acceptance of the updated Policy.

11. Contact Us

If you have any questions or concerns about this Policy or our data practices, please contact us through the contact form on our website.